VP of Customer Operations

OneAdvanced serves more than 10,000 organisations across the UK, with software that is genuinely mission-critical. Keeping those customers successful, retained, and growing is not a support function. It is a commercial imperative. That is why this role exists. The VP of Customer Operations is the senior leader accountable for everything that happens after a customer signs — from onboarding and delivery through to support, success, and long-term retention. With OneAdvanced's ARR growth accelerating and our portfolio of sector products on our platform expanding, we need someone who can build a world-class post-sales operation at scale:...