Clinical Application Specialist - Southern Europe

Job Title

Clinical Application Specialist - Southern Europe

Job Description

Clinical Application Specialist – Southern Europe

As a Clinical Application Specialist, you will support the successful implementation and adoption of Digital Pathology IT solutions across Southern Europe. You will partner with customers, project teams, and Account Managers to provide clinical expertise, deliver product demonstrations and training, troubleshoot customer challenges, and help ensure a strong customer experience.

Your role: 

• Train and support customers and hospital staff on Digital Pathology workflows, clinical procedures, protocols, and solution usage.
• Provide clinical consulting on Digital Computational Pathology topics, including workflow adoption, integration, optimization, and best practices.
• Support new releases, upgrades, and version changes by re-training users and guiding changes to operating procedures.
• Troubleshoot application issues, resolve incidents, and identify practical workarounds to ensure a smooth customer experience.
• Contribute to successful implementations by working closely with project teams, documenting best practices, and supporting predictable delivery.
• Engage customers through visits, demonstrations, presentations, feedback gathering, and voice-of-customer input to drive adoption and continuous improvement.
• A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if:

• Bachelor’s degree or vocational education in Medicine, Biomedical Engineering, Business Administration, or an equivalent field.
• 4+ years of experience with vocational education in healthcare consulting, clinical education and training, clinical practice, laboratory specialist technician work, or an equivalent background; experience in a similar role is preferred.
• Fluent Spanish and good English skills, both written and spoken; conversational Italian is preferred.
• Excellent communication and interpersonal skills, with the ability to build productive internal and external working relationships.
• In-depth knowledge of, and experience with, Pathology products in a clinical environment is preferred.
• Excellent organisational, time-management, troubleshooting, and problem-analysis skills.
• Strong ability to understand customer requirements and work with project teams to identify the best solution.
• Proven documentation skills and the ability to produce precise reports when required.
• Passionate, self-driven, and motivated to move things forward while continuing to develop yourself.
• Ability and willingness to travel up to 80% of the time to client sites across Southern Europe; a valid driving licence is required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is a field role.

This role is not open to relocation.

About Philips 

We are a health technology company built around the belief that every human matters, and we will not stop until everybody, everywhere, has access to the quality healthcare we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose. 

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here. 

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