Job Description
Responsibilities:
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Conduct field collection activities for delinquent debtors.
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Monitor and ensure the collection process runs in accordance with SOPs and company policies.
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Has a good understanding of banking remedial processes and general banking knowledge.
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Perform direct visits to debtors for negotiation, collection, and verification of business/assets conditions.
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Prepare reports on visit results, collection progress, and debtor condition analysis.
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Coordinate with internal teams regarding collection strategies and follow-up actions.
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Ensure all field activity documentation is properly recorded, accurate, and well-documented.
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Achieve the collection targets set by the company.
Requirements:
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Minimum Bachelor’s degree (S1).
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At least 1 year of experience in remedial/collection.
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Proficient in Microsoft Office.
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Target-oriented, disciplined, and able to work under pressure.
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Experienced in field collection and handling debtors directly.
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Strong negotiation skills in collection activities.
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Able to communicate in English (is a plus).