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Support and coordination in case of incidents and enhancements within the existing SAP system landscape, especially SAP backend systems and connected servers.
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Coordination of external partners as well as acting as the primary contact for our SAP hosting partners.
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Transport Management: Coordination, deployment, and monitoring of SAP transports.
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System Monitoring: Monitoring of the SAP backend, certificates (CI/CC), import queues, and implementation of SAP Security Notes.
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SAP Basis activities: Housekeeping, system maintenance, Fiori basis (authorizations, landing page).
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Updates & Upgrades: Planning and coordination of kernel updates, database patches, SP stacks, archive system and component upgrades.
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System Architecture & Optimization: Planning, development, and optimization of the SAP system infrastructure.
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Cloud Services: Administration of SAP Cloud Connector, Cloud Identity Services, and support for Cloud Foundry topics.
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License Management: Execution of SAP license measurement, including consulting for optimization.
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Interfaces: Support in implementing new interfaces in the SAP backend.
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Audit support and ensuring compliance with SAP security guidelines according to SAP/DSAG/BSI.