Hospitality Manager - Surry Hills

  Surry Hills location Permanent full-time role – Monday to Friday Salary up to $130,000 pa incl super Not for profit employer, so you pay less tax!   Catholic Healthcare is a leading not‑for‑profit aged care provider with over 6,000 employees and more than 30 years’ experience supporting older people to live with dignity, purpose and connection. At Catholic Healthcare we prioritise meaningful relationships with residents, clients and their families. Guided by our Mission and values, we provide high‑quality, person‑centred care across NSW and QLD.    We are looking for a Hospitality Manager to manage the hospitality services of dining, cleaning and laundry at Gertrude Abbott/ The Sister Anne Court Surry Hills. You will have direct reports of Head Chef, Cleaning Assistants, Laundry Assistants and Housekeeping Coordinator. Previous leadership experience in hospitality, food service or customer service roles is required.   The key focus areas of the role are Managing all hospitality functional areas to deliver high-quality services that contribute to a safe and comfortable home environment  Managing the efficient use of resources to deliver high-quality, cost-effective, hospitality and enhanced services  Being visibly present within the home, promoting a relationship-centred approach to service provision with residents, families, employees and other stakeholders   People management   To be successful in this role you’ll need A heart and passion for providing high quality care to the elderly Strong customer-centric approach and relationship building skills  Tertiary qualifications (TAFE/Diploma) in Hospitality Management, Aged Care Management, or related field preferred  Demonstrated leadership experience   Ability to build relationships with older people  Strong coaching / training skills with the ability to positively influence others  Effective conflict resolution skills with a high emotional intelligence  Demonstrated knowledge and understanding of workplace health and safety  Competent IT skills including full Microsoft suite  Experience with shift rostering (we use Humanforce) Empathy, patience, and a genuine desire to enhance the quality of life for elderly individuals   What we can offer you Not for profit tax break Fitness Passport Many locations to work in A values-based organisation – we welcome applicants from all faiths   We know you have many choices of employer, choose Catholic Healthcare where you can make a great impact and are well rewarded. Apply online now!