Job Description
Why join us? Join our multi‑award‑winning, Motor Volume - Damage Only team at DWF, renowned for its innovative approach to legal services. Here, you’ll thrive in a dynamic, aspirational culture built on collaboration, clear career progression, and partnerships with a blue‑chip client base. As a values‑driven business, we’re committed to providing exceptional support, empowering you to grow and succeed. The Damage Only team represent a range of high-profile insurer clients, defending claims arising from Road Traffic Accidents (RTAs) where losses have been incurred. These include small claims and Ministry of Justice (MOJ) Stage 3 cases. We are seeking a motivated and experienced Supervisor to join the team in Liverpool. This is an excellent opportunity to take ownership of a defendant motor insurance caseload, while also playing a key role in supervising and developing a team. You’ll be responsible for driving cases to an effective and satisfactory conclusion, delivering a high standard of service to clients and ensuring compliance with agreed service level agreements (SLAs). Application deadline: 24th July 2026, with interviews to be conducted w.c. 27th July Responsibilities Supervise, mentor and support a team of paralegals, promoting high performance and ongoing professional development. Manage and progress a litigated motor insurance caseload efficiently and to a high standard. Build and maintain strong client relationships, providing regular updates and addressing queries or concerns. Ensure service delivery aligns with client SLAs and internal quality standards, including accurate management information and reporting. Undertake legal research to support case strategy and provide guidance on RTA claims. Support wider team management activities, including workload planning, scheduling and resource allocation. What will help you succeed in this role? Essential Tangible experience within RTA / Motor Damage ideally at Senior Paralegal or Supervisor level. Strong leadership and team management abilities. Proficiency in legal research and familiarity with legal databases. High attention to detail and accuracy in work. Ability to work under pressure and manage multiple priorities. Excellent written and verbal communication skills. Desirable Previous experience supervising or mentoring junior colleagues. Experience working to client SLAs within a volume or insurer led environment. What we offer? We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Essential Tangible experience within RTA / Motor Damage ideally at Senior Paralegal or Supervisor level. Strong leadership and team management abilities. Proficiency in legal research and familiarity with legal databases. High attention to detail and accuracy in work. Ability to work under pressure and manage multiple priorities. Excellent written and verbal communication skills. Desirable Previous experience supervising or mentoring junior colleagues. Experience working to client SLAs within a volume or insurer led environment.
Supervise, mentor and support a team of paralegals, promoting high performance and ongoing professional development. Manage and progress a litigated motor insurance caseload efficiently and to a high standard. Build and maintain strong client relationships, providing regular updates and addressing queries or concerns. Ensure service delivery aligns with client SLAs and internal quality standards, including accurate management information and reporting. Undertake legal research to support case strategy and provide guidance on RTA claims. Support wider team management activities, including workload planning, scheduling and resource allocation.