Clerk, Physician Services
Job Description
Your experience matters
Meadowview Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clerk, Physician Services our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
Why join us
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- And much more...
Job Summary
The Physician Services Clerk provides quality customer service to patients and performs those functions delegated and assigned by the Office Manager
What We’re Looking For
Excellent oral and written communication skills
Excellent customer service skills
Ability to work in a fast-paced environment, problem-solve, and handle stress in a positive manner
How you’ll contribute
Carry out front office activities in a kind and courteous manner and is helpful to customers and their families
Notify office manager of customer complaints in a timely manner
Gather appropriate demographic information on each customer and update the practice management system
Notify customers of long waits and offers alternatives
Ensure effective telephone communication and documents messages
Coordinate all EMR/medical record activities
Collect and post payments and ensure safety and security of all monies
Schedule patients and coordinates appointment scheduler activities to facilitate efficient patient flow
Perform insurance eligibility verification and obtains prior authorization as needed
Research patient ledger in effort to educate patient on balances due and collect payment for services rendered
Perform appointment confirmation telephone calls
Complete required in-services
Participate in the development and implementation of patient satisfaction improvements
Make referrals to other medical care team members when needed
Education:
High school diploma or equivalent required, Associate’s degree or high preferred
Knowledge and experience with computers, coding, and medical terminology preferred
Schedule:
Day - Part Time
EEOC Statement
Meadowview Regional Medical Center is an Equal Opportunity Employer. Meadowview Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.