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Job Description
๐ Creator Success Associate | Pop.Store | Remote (US) + Travel
Are you passionate about helping creators grow their business? Do you enjoy turning product features into real-world success stories?At Pop.Store, weโre looking for a Creator Success Associate to empower our creator community and drive meaningful product adoption.
๐ What Youโll Do
- Lead engaging workshops & webinars to educate creators on using Pop.Store effectively
- Act as a trusted advisor for creators โ helping them grow revenue using the platform
- Drive feature adoption by translating product capabilities into actionable strategies
- Represent Pop.Store at industry events & creator meetups
- Manage relationships with key creators and conduct strategy calls
- Capture feedback and collaborate with product teams to improve the experience
๐ฏ What Weโre Looking For
- 1โ3 years experience in Customer Success / Account Management / Community roles
- Strong communication & presentation skills (comfortable leading sessions)
- Experience with tools like Zoom, Loom, Canva, HubSpot (or similar CRM)
- Passion for the creator economy / social media / digital business
- Highly organized, proactive, and customer-first mindset
- Willingness to travel for events
๐ก Why Join Us?
- Work at the intersection of creators + commerce + technology
- High-impact role with direct influence on customer success
- Opportunity to work closely with product & marketing teams
- Fast-growing environment with strong ownership
๐ Location: Remote (U.S. โ Eastern Time preferred) + Travel
Salary Range : $50K - $70K