Administrative Assistant (Level III)

Job Description: 

Monday to Friday; 8:30am – 5:30pm

• Responsible for post-close analysis of regulatory flood insurance requirements, setup of insurance ticklers based on requirements, timely processing/resolution of insurance ticklers, and monitoring system of record for upcoming expirations of insurance policies, acting to obtain renewals of the items prior to their expiration. 

• Maintains ticklers on systems of record for these items. 

• Acts to resolve exceptions related to regulatory flood insurance requirements. 

• Receive/Review incoming insurance policies for compliance with bank and federal guidelines 

• Contact client/agent/broker to resolve items out of compliance 

• Serves as a subject matter expert to internal and external teams of Wholesale Credit Operations. 

• Maintain systems of record for continued monitoring of insurance 

• Upload insurance documentation to repository 

• Process insurance verification received by mail 

• Calculate/determine/pay cost of force placement coverage for items that have expired or lapsed.

Job Requirements:

• Good technical aptitude (desktop and mainframe applications) and experience with Microsoft Office Products (Excel, Word). 

• Efficient organizational, writing and client/customer communications skills 

• Strong analytical and problem solving skills 

• Effective prioritization of multiple tasks, balancing quality and productivity 

• Effective time management 

• Detail orientated and be able to work independently as well as in a team environment 

• Ability to identify issues and potential solutions/alternatives given existing policies and procedures, including the need to escalate 

Desired Skills: 

• Experience with Insurance policies, forms and guidelines 

• Knowledge of systems of record. (AFS, GPA, Virtual Vault, ACBS, CTS, ECF, CREB EF, ECRIS) 

• Experience with FEMA rules and regulations 

• Minimum 2 years commercial insurance processing 

• Experience reviewing/processing collateral documents 

• Insurance License

• Minimum 2 years commercial insurance processing 
• Knowledge of systems of record. (AFS, GPA, Virtual Vault, ACBS, CTS, ECF, CREB EF, ECRIS) 
• Experience with FEMA rules and regulations 

To know more on this position or to schedule an interview please contact:

Marjoram Claricia

(314) 815-5413