L2 NOC Five9 Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a L2 NOC Five9 Engineer based in India.

This role sits within a high-performance network operations environment focused on supporting enterprise-grade Unified Communications and Contact Center platforms. You will be responsible for ensuring the stability, availability, and performance of mission-critical CCaaS systems used by global organizations. The position involves monitoring, troubleshooting, and resolving complex voice, routing, and call-flow issues across platforms such as Five9 and other leading contact center technologies. You will work in a 24x7 operational environment where rapid incident response and problem-solving are essential. In addition to incident management, you will contribute to system configuration, automation, and continuous service improvement initiatives. The role requires strong technical expertise combined with a structured, ITIL-aligned operational mindset. This is an opportunity to work in a fast-paced, global support organization with exposure to large-scale enterprise communication systems.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a L2 NOC Five9 Engineer based in India.

This role sits within a high-performance network operations environment focused on supporting enterprise-grade Unified Communications and Contact Center platforms. You will be responsible for ensuring the stability, availability, and performance of mission-critical CCaaS systems used by global organizations. The position involves monitoring, troubleshooting, and resolving complex voice, routing, and call-flow issues across platforms such as Five9 and other leading contact center technologies. You will work in a 24x7 operational environment where rapid incident response and problem-solving are essential. In addition to incident management, you will contribute to system configuration, automation, and continuous service improvement initiatives. The role requires strong technical expertise combined with a structured, ITIL-aligned operational mindset. This is an opportunity to work in a fast-paced, global support organization with exposure to large-scale enterprise communication systems.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

#LI-CL1