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Back Market

Supplier Services Coordinator

Sarajevo, Bosnia-HerzegovinaPosted Today
Full-timeonsite

Job Description

About the Role

We are looking for a Supplier Services Coordinator to join our dynamic team. In this role, you will play a key part in managing relationships with data suppliers, ensuring high-quality data collection, and supporting our clients across the pharmaceutical ecosystem.

This is an excellent opportunity for someone who enjoys working with data, building relationships, and contributing to meaningful projects in the healthcare industry.

Key Responsibilities

  • Build, manage, and grow relationships with data suppliers across assigned panels

  • Recruit and onboard new suppliers, ensuring strong engagement in IQVIA programs

  • Ensure timely, accurate, and consistent data collection (both electronic and manual)

  • Monitor data quality, identify issues, and collaborate with internal teams to resolve them

  • Manage supplier compensation and incentive processes

  • Provide responsive support to clients, including pharmaceutical companies

  • Participate in client meetings and contribute to ad-hoc analyses and special projects

  • Maintain accurate supplier records and panel data

  • Deliver training and guidance on IQVIA tools and reporting solutions

Key requirements

Experience

  • At least 2 years of experience within the pharmaceutical industry (e.g., wholesalers, pharmacy chains, or similar environments)

Education & Knowledge

  • University degree or equivalent

  • Basic understanding of systems, processes, and data handling

  • Good Excel knowledge at intermediate level

  • Experience with IQVIA products is a plus

  • Fluency in English and local language

Skills

  • Strong analytical and problem-solving abilities

  • Excellent communication and relationship management skills

  • Ability to manage multiple priorities and work effectively under pressure

  • Customer-focused mindset with strong account management capabilities

  • Proactive approach to identifying issues and driving solutions

  • High level of professionalism, ownership, and initiative

Why Join IQVIA?

  • Be part of a global organization making a real impact on healthcare

  • Collaborate with diverse, talented teams across multiple markets

  • Gain exposure to leading pharmaceutical clients and data-driven solutions

  • Enjoy opportunities for growth, learning, and career development

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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Supplier Services Coordinator at Back Market | Renata