Senior Specialist

Job Description – Accounts Receivable / Cash Application Support Analyst

Role Summary

We are looking for a detail-oriented Accounts Receivable Support Analyst to assist during our migration from Velos to Genesis ERP. The primary responsibility of this role is to identify, research, and clear open/unapplied payments and resolve incorrect payment allocations in Genesis to ensure accurate customer outstanding balances before implementation of dunning/collection processes.

This role will focus exclusively on payment reconciliation and cleanup activities.

Key Responsibilities

Review and analyze open/unapplied customer payments in Genesis
Identify incorrectly allocated payments caused during migration and receipt batch processing.
Reallocate payments to correct invoices based on supporting remittance details
Research historical payment postings between Velos and Genesis.
Coordinate with Sponsors, Cash Application (NPAR), CTFT, and GMT teams for clarification on disputed or unmatched transactions.
Ensure customer accounts reflect accurate outstanding invoices before dunning letters are issued.
Perform account reconciliations and maintain proper audit documentation.
Validate payment application accuracy after adjustments.
Support data cleanup activities during ERP migration stabilization phase.

Should be open to communication, collaboration, and maintaining positive working relationships within the team.
Team bonding and a supportive work environment are highly valued in this role.


Education & Qualification Requirements

B.Com / M.Com / MBA (Finance)
Semi-qualified CA
Candidates with experience in AR, Cash Application, or ERP reconciliation activities preferred.
Strong understanding of payment allocation and invoice matching processes.
Experience working with ERP systems.
Ability to work with large transaction volumes and maintain accuracy.
Strong communication and coordination skills.

       Preferred Qualifications

       Experience in ERP migration/support projects.

        Knowledge of FIFO payment allocation concepts.
       Experience with customer account reconciliation and unapplied cash resolution.

         Role Nature

Focused on payment cleanup and reconciliation activities during system transition.

        Success Criteria

                Reduction of open/unapplied payments
                Accurate customer outstanding balances in Genesis
                 Improved dunning letter accuracy
                 Timely closure of incorrectly allocated payments.