Revenue Manager- SM Corp

Our Purpose:

To inspire togetherness. 

Our Promise:

By inspiring togetherness, we invite the creation of meaningful moments and memories that leave an imprint, a lasting impression and an impact that can span generations.

Our Principles:

Curious & Engaging, Open & Can-Do, and Genuine & Caring

ABOUT OUR COMPANY

We are a hospitality and lifestyle company that inspires ‘lasting togetherness’ through our brands, companies, and products. We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We’re better together.

ROLE

Responsible for the commercial performance of a multi-state portfolio of 12 vacation ownership resorts, including pricing, forecasting, promotions, distribution strategy, and revenue optimization.

CORE COMPETENCIES FOR THIS ROLE

- Revenue Optimization – Ability to identify opportunities and implement pricing, promotion, and distribution strategies that maximize occupancy, ADR, and rental revenue.

- Analytical Thinking – Ability to interpret data, identify trends, evaluate risks, and make sound business decisions based on quantitative and qualitative information.

- Leadership & Talent Development – Ability to lead, coach, mentor, and develop team members while fostering accountability, engagement, and professional growth.

- Communication & Influence – Ability to communicate complex concepts clearly and build alignment with Operations, Marketing, Call Center, Property Leadership, and Executive Leadership teams.

RESPONSIBILITIES:

1. Meet or exceed budgeted revenue, occupancy, ADR, and rental revenue targets across the Hawaii, Nevada, and Florida portfolios through effective pricing, forecasting, and revenue optimization strategies.

2. Develop and implement pricing, promotion, and distribution strategies by analyzing market trends, competitor activity, demand patterns, and portfolio performance.

3. Execute approved inventory allocation strategies that balance Timeshare Owner obligations with transient rental demand, while maximizing occupancy, rental revenue, and owner satisfaction.

4. Provide leadership and direct supervision to assigned Revenue Management team members, including coaching, performance management, mentorship, and professional development.

5. Lead the daily revenue management process, including forecasting, pace analysis, yield recommendations, and tactical inventory decisions, while escalating strategic inventory opportunities and risks to executive leadership.

• Partner with Marketing, Call Center, Operations, and Property Leadership teams to ensure commercial strategies are effectively communicated, executed, and aligned with company objectives.
• Complete related tasks and reports assigned. 
• Maintain a flexible schedule.
• Must have general knowledge of the relevant markets and resorts.
• Maintain knowledge of company policy/ procedures.
• Perform all other job requests as assigned by management.

• Minimum 3 years of experience in Revenue Management field.
• Demonstrated ability to mentor, develop, or positively influence team members through coaching, training, collaboration, or informal leadership responsibilities.
• Ability to analyze data, identify trends, and make recommendations that improve revenue, occupancy, or operational performance.
• Strong proficiency in Microsoft Excel and experience utilizing reporting tools, forecasting systems, or business intelligence platforms.
• Excellent communication and relationship-building skills with the ability to effectively partner with Operations, Marketing, Reservations, and Executive Leadership teams. 
• Timeshare experience is a plus

REVENUE/BUDGETARY/STAFF RESPONSIBILITY

• Responsible for achievement of defined room revenue, ADR, and occupancy budgets for 12 properties.
• Directly manages 4 Revsolutions team members and indirectly supervises 1 additional Revsolutions team member. 

PHYSICAL REQUIREMENTS:

Work Posture Requirements:

• Sitting: Frequently
• Standing: Occasionally
• Walking: Occasionally
• Driving: Rarely
• Bending (from waist): Rarely
• Crouching (squat): Rarely
• Kneeling: Rarely
• Crawling: Rarely
• Climbing (stairs): Rarely
• Climbing (ladder): Rarely
• Twisting: Rarely
• Reaching: Occasionally
• Wrist Motion: Constantly

Carrying Requirements:

• Items Carried: N/A
• Distance: N/A
• Times Per Day: N/A
• Maximum Weight: N/A

Moving/Lifting Requirements:

• Items Moved/Lifted: N/A
• Times Per Day: N/A
• Maximum Weight: N/A

Moving/Lifting Levels/Heights:

• Floor: Rarely
• Knee: Rarely
• Waist: Rarely
• Chest: Rarely
• Overhead: Rarely

Push/Pull Requirements:

• Item Name: N/A Frequency: N/A
• Item Name: N/A Frequency: N/A
• Item Name: N/A Frequency: N/A
• Item Name: N/A Frequency: N/A

Environmental Conditions:

• Inside/Outside: No
• Hot/Cold Temperatures: No
• Wet: No
• Noise: No
• Power Equipment: No
• Traffic Hazards: No
• Chemical Hazards: No
• Heights: No
• Dust: No
• Close Quarters: No
• Fumes/Odors: No

EEO/Drug-Free Workplace Employer