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Job Description
Purpose of the Job
The Logistics Coordinator will work daily with clients and vendors in all assigned aspects of client transportation needs. They will provide guidance and support to maintain a consistent and effective application of company supply chain practices. The Logistics Coordinator will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products, from source to final product distribution.
Key Responsibilities
Plan, coordinate and track the shipment of products according to customer requirements
Work to identify efficiencies in cost and timeliness of shipping processes
Manage the Freight Helpdesk by answering all inquiries in a timely and effective manner
Respond to client shipping and fulfillment inquiries and coordinate with freight and warehousing vendors
Review freight invoices and report for accuracy and completeness prior approval
Prepare and manipulate weekly freight data files for reporting
Review unallocated charges or incomplete invoices and find resolution to all outstanding issues
Train and educate users on company shipping processes and best practices
Actively seek to reduce unallocated shipping cost by contacting vendors/clients via email and/or phone for corresponding job references
Manage day-to-day risk associated with freight shipments and fulfillment logistics
Knowledge, Skills + Experience
1-2 years of international logistics experience preferred
Bachelor’s Degree in a related discipline
Fully Bilingual (English-Spanish) with demonstrated proficiency in writing and speaking
Experience on managing all aspect of shipment cycle (planning, quoting and booking) using vendor systems
Experience handling import and export processes of goods globally
Highly proficient with MS Office Software, high aptitude for MS Excel
Strong customer service skills
Able to work alone on a broad variety of projects
Strong attention to detail, organizational and problem-solving skills
Resourceful with the ability to prioritize and multi-task in a fast-paced environment
Excellent communication and interpersonal skills
Entrepreneurial minded with an internal drive to continuously hit goals and succeed
Experience excelling within fast paced, high energy environments
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