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Job Description
Administrative Technician III E16C
This position is located in Ponca City, Oklahoma.
Annual Salary: $34,999.65 + Full State Employee Benefits
Job related travel is occasional. - Must possess a valid driver's license and must maintain required car insurance.
Days worked will be Monday through Friday, 8:00 AM to 5:00 PM.
Minimum Qualifications:
- Education and Experience requirements at this level consist of two years of clerical office experience;
- OR an equivalent combination of education and experience.
Job Responsibilities:
- This position is a full-time in an office setting.
- Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately.
- Demonstrate the ability to handle difficult situations with respect and courtesy.
- Serves as the EBT clerk.
- Make appropriate program referrals to community resources.
- Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner.
- Participate in individual and staff conferences.
- Must attend all mandatory trainings associated with the position.
- Writes, presents, and interprets information in a clear, concise, and organized manner.
- Maintain compliance with Adult and Family Services business processes, policies, and standards.
- Performing various backup duties as required.
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If you have questions, please contact [email protected]
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service.
Announcement#: 26-JD149
83001921/JR61970