Director of Banquets
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues.
We are actively searching for an experienced and energetic individual to become Director of Banquets of Four Seasons Hotel San Francisco who will lead and oversee operations of our banquets.
The Role - Overview
Essential Functions
This list is not all –inclusive and should only be used as an overview of all actual responsibility.
Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers in the Hotel’s Banquet Department to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
Coordinate set-up requirements for hotel and off-site functions according to the banquet event order, communicate directly with group contacts, Catering Managers, and Conference Services Managers to ensure that all details of the function are carried out, ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
The ability to work closely with the Assistant Director of Food & Beverage or Director of Food & Beverage, Executive Chef, and Director of Catering to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
Observe physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed.
Follow all Safety and Sanitation polices when handling food and beverage
Responsible service of alcohol, according to local ordinance
Qualifications & Experience
Viable candidates must have a minimum of three years of management experience in a high volume, luxury environment. Department Head experience is preferred.
Knowledge of POS systems required. Micros Symphony knowledge preferred.
Candidates with a degree in food service, hospitality, or similar, are preferred and will receive priority consideration.
Ability to quickly and positively establish rapport is required.
Above average communication skills - both written and oral - are required.
Current Four Seasons employees, candidates with additional language skills and those with prior experience in a luxury hotel/environment will receive priority consideration.
What We Offer
Salary Range: $100,000 - $110,000 + Annual Incentive Program
Health Insurance - Medical, Dental & Vision
Company Match 401K Plan
Complimentary stays at Four Seasons Worldwide
Complimentary meals in our Employee Café
Laundered Employee Uniform
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary on-site parking
Be yourself and become a member of a work family that cares about you and invests in your development
Growth & Development opportunities
If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.
To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at [email protected].
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf