Dispatch Officer - Casino Security
Job Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Life Safety Monitor / Fire Command Center Dispatcher: Responsibility for the operation and monitoring of life safety systems and its peripheral devices, including but not limited to, fire alarm systems , panic alarm devices, hold up alarms, closed circuit television systems to protect life, property, and company assets.
ESSENTIAL JOB FUNCTIONS:
- Monitor computer-based fire alarm, panic alarm, and hold up alarm systems.
- Monitor closed-circuit television systems looking for suspicious activity, investigating incidents, and camera reviews.
- Maintain control and issuance of company restricted keys and equipment.
- Monitor two-way radio transmissions and dispatch appropriate personnel to alarm activations, medical emergencies, criminal activity, escorts, and other activity requiring the need for assistance.
- Maintain favorable telephone communication with all departments, outside medical and law enforcement agencies, and guests to ensure proper service is rendered.
- Monitor mantrap and Armored Car entry / exit points for proper personnel access.
- Assists guests and employees with security related questions, Lost and Found inquiries, and have knowledge of property related events.
- Maintain a daily computerized activity log of incidents and preparation of reports of incidents.
- Work in conjunction with the Fire Marshall regarding fire inspection rounds to check stairwells, storage areas, hallways, and fire equipment reporting deficiencies to upper management.
- Perform all other related and compatible duties as assigned.