Job Description
Job Summary
The Systems Administrator is a mid-level IT professional responsible for maintaining, supporting, and optimizing enterprise systems and infrastructure. This role installs, configures, and troubleshoots operating systems, servers, and applications while ensuring system performance, security, and uptime.
Let’s talk job responsibilities:
- Document Management & Compliance:
- Ensure proper document capture, classification, retention, and retrieval in accordance with SEC and FINRA requirements.
- Support audit readiness and regulatory examinations.
- Integrations & Data Management:
- Manage integrations with CRM platforms, custodians, and clearing firms.
- Ensure data integrity across systems.
- Maintain and support operating systems, servers, and enterprise applications
- Perform routine maintenance tasks such as backups, recovery, patching, and upgrades
- Install, configure, and test software, hardware, and system components
- Diagnose and resolve hardware, software, and connectivity issues
- Provide technical support to users and escalate complex issues when needed
- Monitor and maintain system performance, reliability, and availability
- Manage server environments (Windows, Linux, or cloud-based systems)
- Support network and infrastructure initiatives, including upgrades and enhancements
- Ensure systems adhere to security protocols and compliance standards
- Maintain system integrity and protect against vulnerabilities
- Maintain technical documentation (configurations, procedures, troubleshooting guides)
- Develop and improve operational processes and standards
- Work with IT teams, vendors, and business stakeholders to resolve issues
- Act as a subject matter expert for assigned systems and applications
- Support projects such as system upgrades, migrations, or implementations
- Perform other duties as assigned
Your experience and skills:
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
- 3-5 years of experience in system administration or IT support
- Strong understanding of identity lifecycle, provisioning, and deprovisioning
- Hands-on experience with Docupace or similar systems.
- Strong understanding of broker-dealer/RIA operations and regulatory requirements.
- Knowledge of compliance frameworks and legal hold requirements
- Excellent communication and documentation skills
Preferred:
- Experience with CRM systems (Salesforce, Redtail, Wealthbox).
- Knowledge of custodians (Schwab, Fidelity, Pershing).
- Process improvement experience.
About Integrity
Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.