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Animal Emergency Center of Sandy Springs (AEC Sandy Springs) is an emergency and critical care veterinary hospital serving the greater Atlanta area. We provide urgent, compassionate after-hours veterinary care when pets and families need us most.
We are currently hiring a Full-Time Veterinary Receptionist / Client Service Representative (CSR) with a dedicated Friday–Monday schedule, supporting our highest-volume emergency care periods.
This is an ideal opportunity for experienced veterinary client service professionals, veterinary receptionists, or healthcare front desk staff who thrive in emergency medicine, high-acuity environments, and emotionally meaningful work.
Why This Schedule Is a Unique Opportunity (Friday–Monday Focus)
This is a full-time weekend-focused CSR role, designed for professionals who prefer:
You are:
Weekend Veterinary Receptionist
Sandy Springs, GeorgiaPosted 1 weeks ago
Full-timeonsite
Job Description
Weekend Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Sandy Springs, Georgia
Description
Join a fast-paced, high-impact Emergency Veterinary Hospital where every shift matters — and every weekend role directly supports life-saving care.
Animal Emergency Center of Sandy Springs (AEC Sandy Springs) is an emergency and critical care veterinary hospital serving the greater Atlanta area. We provide urgent, compassionate after-hours veterinary care when pets and families need us most.
We are currently hiring a Full-Time Veterinary Receptionist / Client Service Representative (CSR) with a dedicated Friday–Monday schedule, supporting our highest-volume emergency care periods.
This is an ideal opportunity for experienced veterinary client service professionals, veterinary receptionists, or healthcare front desk staff who thrive in emergency medicine, high-acuity environments, and emotionally meaningful work.
Why This Schedule Is a Unique Opportunity (Friday–Monday Focus)
This is a full-time weekend-focused CSR role, designed for professionals who prefer:
- Consistent, structured scheduling
- Weekday flexibility (Tuesday–Thursday off)
- High-impact weekend ER experience
AEC Sandy Springs operates during peak emergency demand periods:
- 24/7 Emergency Operations: Thursday 6:00 PM – Tuesday 8:00 AM
- After-Hours Emergency Care: Tuesday–Thursday overnight coverage windows
This role focuses on Friday–Monday coverage, supporting our busiest and most critical patient care periods.
👉 If you are energized by weekends, thrive in fast-paced environments, and want meaningful clinical impact — this schedule is a major advantage.
Your Role in Emergency Veterinary Medicine
In emergency medicine, a Veterinary Receptionist / CSR is a critical member of the care team, not just administrative support.
You are:
- The first point of contact during emergencies
- A calm, reassuring presence during high-stress moments
- A communication bridge between clients and medical teams
- A key contributor to patient flow and hospital efficiency
- Greet and triage incoming emergency patients
- Identify STAT cases and immediately alert medical staff
- Maintain calm, organized intake during high-pressure situations
- Guide pet owners through urgent medical situations
- Explain estimates, treatment plans, and hospital flow clearly
- Support families during end-of-life care and difficult decisions with empathy and professionalism
- Manage high-volume multi-line phone systems
- Accurately document client and patient information
- Process payments and maintain financial accuracy
- Maintain a clean, professional, welcoming reception area
- Partner closely with veterinarians and veterinary technicians
- Support efficient patient flow and communication
- Contribute to a respectful, accountable, high-performance team culture
What We're Looking For
Required:
- High School Diploma or equivalent
- Reliable availability for overnight, evening, and weekend shifts
- Ability to lift 30–50 pounds
- Strong dependability and punctuality
Highly Preferred:
- Experience as a Veterinary Receptionist or Veterinary CSR
- Experience in emergency veterinary medicine or human healthcare
- Background in high-volume medical or hospital environments
Core Traits for Success:
- Calm under pressure
- Exceptional communication skills
- Deep empathy and emotional maturity
- Strong multitasking ability
- High attention to detail
- Professional demeanor in emotionally intense situations
Emergency medicine is not routine. It is unpredictable, fast-moving, and deeply meaningful. We are seeking individuals who respect that responsibility.
Why Join AEC Sandy Springs (Part-Time)?
As a Full-Time Veterinary Receptionist / Client Service Representative (CSR) at Animal Emergency Center of Sandy Springs, you will receive a comprehensive benefits package designed to support your health, financial well-being, and long-term career growth.
- Medical insurance
- Dental insurance
- Vision insurance
- Employee Assistance Program (EAP) for personal and professional support
- Competitive hourly pay based on experience
- 401(k) retirement plan with employer match
- Employee pet care discounts
- Paid training and onboarding support
- Paid Time Off (PTO)
- Paid holidays (for eligible full-time employees)
- Consistent, structured Friday–Monday full-time schedule
- Ongoing training in emergency veterinary medicine and client service excellence
- Career advancement opportunities within the Innovetive Petcare veterinary network
- Exposure to high-acuity ER and critical care cases
- Development pathways for veterinary client service professionals seeking long-term growth
- Supportive, team-oriented emergency hospital culture
- Hands-on experience in a fast-paced 24/7 veterinary emergency environment
- Opportunity to play a critical role in life-saving veterinary care during high-volume weekend operations
If you are seeking a full-time weekend veterinary receptionist job in Sandy Springs or the Atlanta area, and you bring compassion, professionalism, and resilience to critical moments, we want to hear from you.
👉 Apply today to join the Animal Emergency Center of Sandy Springs and support pets and families when they need it most.