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Job Description
Under the direction of the Collections Supervisor, performs collections pertaining to delinquent student accounts for all American Career College and West Coast University campuses; discusses and explains delinquent accounts with students; generates and sends communications to student borrowers through a variety of methods, and performs related work as required.
- Performs appropriate collections on delinquent accounts for out-of-school students (graduates and drops} from American Career College and West Coast University campuses. Negotiates with debtors within organizational guidelines to modify payment plans or offer settlements for the most-delinquent accounts.
- Processes internal and/or external communications and correspondence regarding accounts....