Job Description
Job Title: Product Engineer
Location: Philadelphia, PA
Health Union powers the first and largest community-based activation and data platform, transforming healthcare by providing unparalleled support, information, and validation for millions navigating complex health conditions and their care teams. With over 125+ condition-specific online communities and 15 years of community leadership, Health Union’s authentic engagements fuel the company’s robust suite of endemic media, influencer marketing, market research, and data solutions, driving proven outcomes for patients, HCPs, and brands.
Position Overview:
Health Union is building a high-impact team of Product Engineers to elevate our business operations and augment the incredible work of our teams. Our goal is to move beyond simple automation, focusing instead on building AI agents that unlock new potential for our workforce, clients and communities. In this role, you will collaborate across the organization to deliver scalable, effective AI solutions that enhance our capabilities and help realize our strategic vision of an even more impactful and efficient Health Union.
What You Do:
- Partner with technical and functional stakeholders to understand process requirements, then build and deploy the agents that solve them. We’ve had early success with Claude Code and Cowork, but things change fast.
- Drive the full software development lifecycle being upended by AI: rapid prototyping, prompt engineering, context management, evals, observability, and iteration based on real-world performance.
- Own what you ship after launch. Refine prompts, catch regressions, and keep agents sharp as models and business needs evolve.
- Stay current with the latest AI trends, and share your learnings with our tech team and business stakeholders.
What You Bring:
- 1-2 years of software engineering experience. We know you haven’t been building agents for 5 years.
- Daily use of agentic coding tools (Claude Code, Codex, Cursor, Windsurf, etc.) to build solutions using languages like Elixir, Python, and/or JavaScript (Vue).
- Experience integrating LLM APIs (Anthropic Claude, OpenAI GPT, Google Gemini, etc.) into custom solutions. If your day job isn’t there, we’re happy to hear about side projects.
- Comfort with our preferred “tools of the trade” - cloud hosting (AWS), containerization (Docker), relational databases (PostgreSQL/MySQL), monitoring (Datadog), CI/CD (GitHub Actions), version control (Git/GitHub), etc.
- Ability to work within an established data model and enterprise data warehouse (Snowflake).
- A security mindset while building on the frontier. Protecting data, reducing hallucinations, mitigating prompt injection, and architecting to avoid the “lethal trifecta.”
- AI-native thinking: You don't retrofit AI onto legacy processes. You question the status quo and reason from a “blank page” about what agents can own, what they can't, and where humans must stay in control.
- Business curiosity: You ask “why does this process exist?” before asking “how do I automate it?” Automation of a bad process is still a bad outcome.
- Adaptability: Requirements will evolve. AI tools change fast. Flexibility is critical.
- Empathy: Deeply caring about your colleagues, our community members, and our clients is the non-negotiable foundation of how we operate at Health Union.
Annual base salary for positions at this level and job group is $92,500 - $100,000, and your base pay will depend on the qualifications, experience, skills, and competencies required for this job.
At Health Union, base pay is one part of our total compensation package and is determined within a range that provides the opportunity to progress as you grow and develop within a role.
In addition, our Total Rewards package includes medical, dental, and vision insurance, a 401(k) plan, a professional development budget, and paid time off available to full-time employees upon hire. You will also be granted time off for designated company-paid holidays, summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
HEALTH UNION REALLY IS THE BEST PLACE TO WORK
As a dynamic organization that offers flexible work options, we foster a workplace that encourages an authentic, respectful culture of teaching and learning. We work hard and save space to form close-knit relationships that are meaningful to us individually. Health Union also offers top-tier benefits and other perks to full-time employees, starting day one. We cultivate a dynamic, collaborative work environment that values inclusion, community, excellence, and transparency. But don’t just take our word for it: The Philadelphia Inquirer, Philadelphia Business Journal, Inc., and Forbes have all named Health Union a “best place to work”-and we take pride in living up to that hype every day.
Commitment to Inclusion
At Health Union, we believe that individually we make a statement, but collectively we make an impact. Diversity and inclusion power that impact. We strive to create a sense of belonging by embracing our differences. We are an organization where everyone is valued, heard, and appreciated. Health Union encourages applicants from historically marginalized populations to consider our team as your next opportunity for change. We are committed to equal employment opportunity and advancement regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or gender expression, Veteran status, or any other characteristic protected by applicable law.
To comply with federal law, Health Union participates in E-Verify. Successful candidates must pass the E-Verify process after hire.
The position offers a hybrid work arrangement, requiring a minimum of two in-office days per week. Our office is located in Center City, Philadelphia.
Applicants must be legally eligible to work in the U.S for any employer.
*Candidates only. No direct calls or emails. No recruiters/agencies, please.