Barista (Foreign Worker)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

• Job Responsibilities 

 General 

• Is directly responsible for the day to day key processes in his/her area of work 
• Assumes training responsibilities when required; demonstrates a high degree of standards awareness 
• Actively offers operational, employee and customer (internal and external) related feedback to management 
• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule 
• Adheres to the hotel's code of conduct and grooming & hygiene standards 
• Is seen as working hands-on, assists colleagues in crunch times; Walks the talk 
• Actively participates in briefings and meetings; facilitates communication between employees and management 
• Maintains a clean and orderly work area and promotes a safe working environment
• Performs any other cognate duties as and when required. 

 Departmental 

• Deliver the best coffee experience to every guest along with the highest levels of customer service.
• Brew coffee, make and serve beverages drinks (include the design of coffee arts) as per Four Seasons Resorts & Hotels standards.
• In addition to, the Barista will demonstrate the product knowledge to customers by advising them and making suggestions.
• Responsible to train Food and beverage team members making different coffees and design of coffee arts.
• responsible of requisition of all coffee products and controlling the stocks 
• In charge of servicing/cleaning and maintenance of all the Food and Beverages Outlets coffee machines. 
• Follow up with supplier for any coffee machine breakdown and regular servicing. 

Special Requirements 

This position is earmarked to be part of our Foreign Worker Initiative.
As part of our international recruitment and global talent acquisition efforts, this position supports diversity and inclusion in Mauritius. We actively welcome expatriates through overseas hiring and cross-border recruitment, offering shared accommodation and visa sponsorship for up to three years.

• Candidate to have Foreign
• National Certificates, (Bar operation) or alternative qualifications, (if applicable)
• Certified Barista qualification (if applicable)
• At least 2 years working experience in a 4 or 5 star hotel or in well know coffee shop
• High levels of integrity.
• Passionate about service.
• Strong knowledge of coffee drinks is preferred.
• Hands-on experience, energetic and creative.
• Excellent written/verbal communications skills in English and French. 
• Ability to work both independently and as part of a team.
• Organised and detail-oriented.
• Excellent interpersonal skills.
• Willingness to work flexible hours, during weekends and public holidays 

Compliance Policies 

• Grooming Policy 
• Confidentiality Agreement 
• Policy Against Harassment 
• Electronic Systems Policy 
• Code of Business Conduct and Ethics 
• Employee Handbook Acknowledgement Form