Director, Ops Transformation Solution Delivery MY

1. Own and evolve the GO Portal, EUD and Enterprise Reconciliation domain strategy to support business automation and process optimisation across Group Operations.
2. Serve as the SME and trusted advisor for all solutions built on GO Portal, VBA, Python, Power Automate and Data Integrity Manager platforms
3. Lead the design, development and delivery of high-impact automation solutions that address complex operational challenges.
4. Lead and mentor through example: hands-on contributor who writes code and actively participates in development
5. Collaborate closely with cross-functional teams, including IT, Risk, Compliance, and Business Units, to ensure solutions are robust, secure, and scalable.
6. Govern and enhance standards, best practices, and usage guidelines for EUD and Enterprise Reconciliation tools, driving consistency and reusability.
7. Proactively identify automation opportunities and lead initiatives from concept to deployment.
8. Mentor and support a network of citizen developers and technical stakeholders across the organization.
9. Report regularly to senior leadership on domain performance, key initiatives, and innovation opportunities.
10. Responsible for driving and reviewing deep dive analysis information into areas of user needs to best understand the current trends and existing conditions.
11. Provide support to Unit Testing, System Integration Test and User Acceptance Test and manage the defects raised for UT, SIT and UAT.

Other responsibilities

1. Adheres to all applicable procedures, company policies and any other quality or regulatory requirements.
2. Any other responsibilities/ tasks as assigned by the management from time to time.
3. Use verbal and written communication skills to create training materials and advise other members on the best ways to use various technology to solve problems.