Desktop Support Engineer

Desktop Engineer

1. Troubleshooting of desktops.
2. Installing Microsoft operating system updates and maintenance.
3. Configure and troubleshooting of Ms. outlook 2019.
4. Performed general maintenance task on computers, Laptops, Printer and authorized network equipment
5. Basic LAN/WAN connecting and troubleshooting.
6. Solve internet related problems configuration of basic TCP/IP settings.
7. Solving laptop issues through remote support, creating & managing user accounts.
8. Domain & Workgroup.
9. Knowledge of Active Directory, DHCP Server, DNS System & OSI Model, WDS Server

B. Tech in Computer Science & Engineering — IILM College of Engineering and Technology, 2025