Store Support Technician I

Working under general supervision, the Store Support Technician I provides the primary support for on-site, near-shore, and off-shore support teams and ensures positive store interactions. Associates in the role will displays a work ethic of service excellence with a sense of urgency, timely communications, and follow up to support our partners. Associates will also provide operations and administrative support to the GameStop IT Service Support team by owning and quickly resolving escalated service issues. The role typically interacts with a supervisor several times a week, perhaps daily, for guidance and support.