Family Services Specialist I/II - Embedded Site - DHS Only
Job Description
Thanks for visiting the Career page of the Oklahoma Human Services!
Full-time Oklahoma Human Services (formerly Oklahoma Department of Human Services) employees receive:
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State Retirement
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11 Paid Holidays Each Year
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Subsidized Insurance Benefits
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Health
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Dental
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Vision
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Life
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Disability
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For more information about our State Employee benefits, click here.
To learn more about the vital services we provide to Oklahomans, please visit oklahoma.gov/okdhs.
VETERANS PLACEMENT: The state of Oklahoma prioritizes careers for US Veterans. If you have a certification letter from the Office of Veteran's Placement at OMES, you are entitled to be interviewed for any positions that you apply and minimally qualify for. Please note that this policy only entitles the candidate for an interview, and does not guarantee an offer of employment. If you're an OVP Certified Veteran and did not get an interview, please contact [email protected].
Once you have the certification letter, please email it to [email protected] and reference the position(s) that you applied for. It is necessary to inform our careers team of your veteran's placement status so we can ensure your interview(s) can be arranged.
Here's where you can obtain this certification letter.
THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY.
Family Services Specialist I/II
Monday – Friday 8:00 AM – 5:00 PM - Full-time in the field
This position is located in Oklahoma City, Oklahoma.
Annual Salary:
- Level I H14A: $37,440.00 + Full State Employee Benefits
- Level II H14B: $40,248.00 + Full State Employee Benefits
Travel is occasional. Must possess a valid driver's license and maintain required car insurance.
Minimum Qualifications:
Level I:
- Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II:
- Education and Experience requirements consist of a bachelor’s degree;
- OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
- OR an equivalent combination of education and experience, substituting one additional year of experience in a professional business, public sector, or social work environment for each year of the bachelor’s degree.
- OR two (2) years of experience as a Family Services Specialist.
Job Responsibilities
- Demonstrates customer service, flexibility, and organizational skills while working in a fast-paced environment.
- Assesses the needs of individuals and determines eligibility for SNAP, Child Care, and Medical programs.
- Interviews clients in an office setting, via phone, or remotely.
- Manages a caseload and provides services for individuals and their families.
- Evaluates the needs of individuals and families and makes referrals to appropriate community resources.
- Compiles data, completes documentation, and enters data electronically to determine client eligibility.
- Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks.
- Participates in individual and staff conferences.
- Must attend all mandatory training associated with the position.
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If you have questions, please contact [email protected]
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 26-KM106
83006133/JR56137