Business Development Representative

As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, and creating early stage pipeline for Freshworks. 

Key Responsibilities: 

• Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools 

• Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling

• Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC 

• Manage inbound leads from different sources, qualifying in and out for sales 

• Create qualified opportunities for the sales organization

• Develop a strong relationship with Account Executives

• Become the ‘expert’ on the Freshworks product and service offerings and effectively communicate the value of each to prospects 

• Utilize the CRM to accurately record all interactions and activities 

• Meet and exceed quarterly quota targets 

Location: 

This is an onsite role (5x/week) from our Boston, MA office location

• 1-2 years experience in business development, sales, or related role 

• Experience researching, cold-calling, and qualifying accounts 

• Ability to work in a fast-paced environment

• Excellent communication and interpersonal skills

• Strong-problem solving and objection handling abilities 

• Experience facilitating qualifying conversations with prospects 

• Self-motivated and target-driven with a passion for achieving results

• Knowledge of CRM software 

Compensation Package

$53,200 - $66,000 Base Salary. This role is also eligible for variable compensation. 

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.