Job Description
We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
We're looking for someone who:
● Has proven experience in Customer Rewards & Loyalty related roles in betting & gaming companies.
● Has strong analytical skills to identify opportunities in the rewards journey .
● Strong program manager skills to oversee the execution of loyalty and rewards structures
● Demonstrates a good team spirit.
● Has fluency in Greek & an advanced level in English.
What you’ll be doing:
● Execute the player reward structure based on criteria established in close collaboration with CRM dep.
● Oversee the end to end process of crediting specific rewards to the customer.
● Collaborate with the CRM department to align communication activities with customers on personalized offers.
● Collaborate with the Customer Support department to manage the process of receiving customer requests and ensuring timely fulfillment of rewards.
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.