Manage client end to end onboarding process
Work closely with the dedicated PIO and internal teams to ensure smooth implementation
Support system setup and coordinate client requirements
Conduct user training sessions (online or onsite)
Ensure implementation runs according to agreed timeline
Act as the main point of contact during the onboarding phase
Monitor user usage and support clients post go-live
Cross-checking client data by verifying, comparing it against multiple independent sources to ensure accuracy and consistency.

Bachelor’s degree in any related field
1–3 years of experience in onboarding, implementation, customer success, or similar role
Experience working with enterprise clients is a plus
Strong communication and coordination skills
Comfortable working closely with cross-functional teams
Detail-oriented and able to manage timelines effectively
Able to conduct training sessions (online or onsite)
Fluent in English (both written and spoken)

IT Trainer Specialist (Client)

Job Description