Technical Director, Commercial Auto

Educate and Empower: Provide coaching, training, and resources to risk control consultants and clients to promote best practices in safety and risk management. Collaborate: Work closely with cross-functional teams across Risk Control, Underwriting, and Claims—including direct customer service—to ensure comprehensive risk assessment and management strategies. Survey and Service High Premium and Complex Accounts: Complete prospective and new business surveys and provide targeted service to our largest and most sophisticated clients using our commercial auto specific tools to improve performance and guide underwriting to profitable business. Analyze and Optimize: Use data analytics and industry insights to identify trends, develop actionable strategies, and drive continuous improvement in risk control practices, including applying AI to generate insights and results. Influence the Future: Monitor trends in commercial auto and mobility to shape the direction of our risk control initiatives, influencing policy and procedural changes that enhance our market position. An agile mindset with a passion for problem-solving and innovation, and someone who thrives in a diverse, fast-paced environment. Proven experience in risk control within the commercial auto insurance industry. Exceptional coaching and communication skills to inspire and guide both teams and clients. The ability to monitor and evaluate the technical quality of loss prevention services delivered by less experienced consultants. Strong technical commercial auto knowledge and analytical skills to interpret data and inform decision-making. A can-do attitude that supports both risk control and underwriting while balancing multiple priorities. A commitment to actively acquiring and retaining profitable business. The ability to lead and collaborate on projects. * Bachelor's degree in Engineering or related field with clear trajectory of increasing skills in the commercial auto insurance field. At least 10 years of directly related consulting experience in risk control or progressive safety/health field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, CDS, CDT, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Conversant in FMCSA regulations, telematics, micromobility, and autonomous vehicles. Strong and effective interpersonal, writing and other communication skills. Role will need to develop and maintain effective relationships with customers, peers, and industry contacts. Excellent coaching and mentoring skills. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite and obtain information from the FMSCA/SMS sites. Home based with variable travel of approximately 30-40%.