Junior Salesforce Developer (Software Development Specialist 2)

 

About Us:

Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine’s agenda for Ohio’s future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.

Ohio Department of Medicaid plays a unique and necessary role in supporting the governor’s vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:

• Delivering a personalized care experience to more than three million people served.
• Improving care for children and adults with complex behavioral health needs.
• Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.
• Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.
• Ensuring financial transparency and operational accountability across all Medicaid programs and services.

What You Will Do at ODM:

Office: Information & Technology Services

Bureau: Application Development

Classification: Software Development Specialist 2 (PN 20102745)

Primary Technology: Salesforce

Secondary Technology: Web Development

 

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking a Junior Salesforce Developer to join our Application Development Team. In this role, you will help maintain, enhance, and support our Salesforce platform and related business applications. You will work closely with senior developers and program staff to ensure ODM’s systems remain reliable, efficient, and aligned with evolving business needs. As a Junior Salesforce Developer, your responsibilities will include:

• Configuring user access, roles, profiles, and permissions to ensure secure and appropriate system access.
• Monitoring system performance, troubleshooting issues, and recommending improvements to optimize functionality.
• Supporting various phases of testing, including system, integration, and user acceptance testing.
• Performing data management activities (e.g. migration, cleansing).
• Developing customized reports and dashboards to meet business needs.
• Participating in release management processes to ensure high quality deployments.
• Staying current on Salesforce releases, new features, and best practices to continually enhance ODM’s Salesforce environment.

What We’re Looking For:

• Basic understanding of Salesforce configuration (e.g. objects, fields, validation rules, flows).
• Interest in growing developer skills, including Apex, Lightning components, and SDLC processes.
   

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

48 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting. 

-Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting. 

-Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: designing and performing systems analysis, developing and/or modifying programs for computer applications recommending application solutions and/or testing and correcting programs as it relates to testing and implementation and assisting with documentation including 12 mos. work experience in the primary technology as specified by the agency position description & job posting. 

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question. 

Job Skills: Information Technology

Technical Skills: Salesforce, Software Development/Implementation, Application Design, Operational Support

Professional Skills: Innovation, Customer Focus, Analyzation

The Ohio Department of Medicaid does not provide employment-based visa sponsorship.

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be able to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.