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Job Description
Talent Acquisition Manager
Department: People
Employment Type: Permanent - Full Time
Location: Cape Town
Reporting To: Alejandro Barranco
Description
At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.
We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.
We are currently looking for a passionate and enthusiastic Talent Acquisition Manager to join our People Team. In this role, you will lead end-to-end recruitment activities across multiple regions, partnering closely with hiring managers to deliver a best-in-class hiring experience.
You will play a key role in shaping and executing sourcing strategies, building strong talent pipelines, and ensuring we attract, engage, and retain top talent globally.
We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.
We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.
We are currently looking for a passionate and enthusiastic Talent Acquisition Manager to join our People Team. In this role, you will lead end-to-end recruitment activities across multiple regions, partnering closely with hiring managers to deliver a best-in-class hiring experience.
You will play a key role in shaping and executing sourcing strategies, building strong talent pipelines, and ensuring we attract, engage, and retain top talent globally.
We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.
Key Responsibilities
Talent Sourcing & Pipeline Development
- Build and maintain strong talent pipelines across multiple regions and functions.
- Proactively source candidates through various channels (LinkedIn, job boards, referrals, networking, and direct outreach).
- Manage the full recruitment lifecycle—from role briefing to offer management.
Candidate Identification & Assessment
- Identify, engage, and qualify high-quality candidates aligned to business needs.
- Conduct initial screening interviews and coordinate the interview process with stakeholders.
- Ensure a smooth and positive candidate experience throughout the hiring journey.
Stakeholder Engagement
- Partner closely with hiring managers and business leaders to understand hiring needs, team structures, and strategic priorities.
- Develop a deep understanding of departmental KPIs, OKRs, and upcoming projects to proactively plan hiring activity.
- Act as a trusted advisor, providing guidance on hiring strategies, market insights, and talent availability.
Data, Reporting & Continuous Improvement
- Track, analyse, and report on key recruitment metrics (e.g. time-to-hire, source of hire, pipeline conversion rates).
- Use data-driven insights to refine recruitment strategies and improve hiring outcomes.
- Maintain accurate records within the Applicant Tracking System (ATS).
Onboarding & Talent Experience
- Coordinate and support onboarding processes for new hires across assigned regions.
- Ensure a seamless transition from offer acceptance through to day-one experience.
- Partner with People/HR teams to enhance the employee onboarding journey.
Global Collaboration & HR Projects
- Work closely with the international People Team on cross-regional hiring initiatives and HR projects.
- Support broader talent and organisational projects such as workforce planning, diversity hiring initiatives, and process improvements.
- Contribute to building scalable, efficient recruitment processes globally.
Skills Knowledge and Expertise
- Proven experience in end-to-end talent acquisition in the IT sector, ideally in an international or multi-region environment.
- Strong stakeholder management skills with the ability to influence and advise senior leaders.
- Demonstrated experience in active sourcing and pipeline building.
- Familiarity with recruitment tools and ATS platforms (LinkedIn Recruiter, PinPoint).
- AI Fluency: Comfortable using AI tools to enhance sourcing, screening, and recruitment processes, with a proactive and open mindset towards adopting new technologies.
- Data-driven mindset with the ability to interpret and act on recruitment metrics.
- English fluency is a must for day to day tasks. Fluency in additional languages (Spanish, French or Dutch) woill be highly valued
- Excellent communication and organizational skills.
Benefits
This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.
Benefits may include:
Benefits may include:
- Remote/Flexible work
- Discovery Medical Aid
- Connectivity Allowance
- 15 days paid holiday a year- (this includes three Sabio days)
- Momentum EAP
The Small Print
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.