Team Lead - Kanata/Stittsville (Adult Crossing Guard Program)

Job Description

Salary

Starting at $30.31/hour or $45.47 per shift (for a 1.5 hour shift)

$15.00 per diem for mileage

Shifts and Hours

3 hours per day (typically half AM and half PM)

Monday to Friday

Contract runs September to June

Reports to

Program Manager – School Zone Safety

Purpose

The Team Lead position will provide necessary duties in “the field” at intersections and routes throughout Kanata/Stittsville, supporting the Adult Crossing Guard (ACG) program within operational school hours.

Diversity, Inclusion and Equal Employment Opportunity

The OSC is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diversity of the residents that we serve. We encourage candidates of diverse backgrounds and abilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Mission, Vision and Values

The mission of the OSC is to deliver best-in-class road safe services, education, training and awareness throughout our communities. The vision of the OSC is to guide communities towards safe roads, no matter how travelled. The OSC’s values are rooted in:

• Integrity, honesty and professionalism

• Sustainable programs and organizational goals that promotes wellness and safety.

• Road safety through prevention and education

• Collaboration and empowerment through community engagement

Core Competencies

·        Strong Customer Service Skills

·        Communication – verbal and written

·        Computer proficiency (including email)  

·        Ability to work as part of a team and stay in regular communication with the office staff

·        Ability to maintain calm and professional demeanor

·        Adaptability/ flexibility  

·        Decision making and judgement

·        Planning and organizing

·        Problem solving

·        Accountability and dependability

Duties and Responsibilities

·        Conduct all duties and responsibilities of an Adult Crossing Guard when required.

·        Provide on-site and remote support to teams in Brockville, address urgent needs, and support staffing or training initiatives

·        Visit specific sites as requested by the Office.

·        Effectively communicate with Adult Crossing Guards by answering questions, listen and address concerns, building rapport, etc.

·        Training and coaching new Adult Crossing Guards.

·        Reporting Crossing Guard absenteeism/performance issues to the Program Manager

·        Distribution & Retrieval of Equipment

·        Dispersal of rewards and incentives to the Adult Crossing Guards.

·        Acting in the role of Adult Crossing Guard to cover open shifts.

·        Comply with all safety requirements and wear all required equipment (provided)

·       Maintain a calm and professional demeanor at all times.