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WNS

Retention Specialist - Alabang

Muntinlupa, NCR, PhilippinesPosted 2 months ago
Full-timehybridNot Applicable

Job Description

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.

B2B Sales Specialist

  • Must be a college graduate
  • At least 2 years B2B sales or support experience
  • Preferably with CRM background


Retention Specialist

  • Must be a college graduate
  • Must have at least 2 years experience in renewals, retention or inside sales
  • Must be familiar with CRM tools (e.g., Salesforce, HubSpot)


Tech Customer Success Specialist

  • Must be a college graduate
  • Must have at least 2 years relevant experience
  • Must have experience with customer success principles, SaaS business models and CS platforms
  • Good customer service skills
  • Willing to work onsite, and on shifting schedules
  • Can start ASAP


Note: Applicants falling under new K-12 Curriculum should be graduates of senior high school, however under the old (before K-12) curriculum, high school graduates are welcome to apply. Education proofs should be submitted at the time of joining/offer.

Walk in at our Career Hub:
G/F Entrata Bldg., Civic Drive cor Corporate Ave., Filinvest, Alabang.
Monday to Friday | 9AM-4PM

Benefits and Company Perks:

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO coverage from day 1, including your domestic partner
• Skills training opportunities
• Paid leaves
• Annual appraisal

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Retention Specialist - Alabang at WNS | Renata