Customer Experience/Contract Renewal Specialist

You will report directly to our Contracts Performance Manager, and you’ll work out of our Bucharest, Romania location on a Hybrid work schedule.

In this role, you will impact on the efficiency and effectiveness of our contract management process, contributing to the overall success of Honeywell's service operations. The Contract Administrator will be responsible for managing the contract renewal process and entering new contracts into Honeywell Systems. This includes responding to inbound customer and sales calls and emails regarding contract status, proposals, pricing, scope/entitlements, and other contract related inquiries.

KEY RESPONSIBILITIES:

• Quoting and managing contract renewal opportunities.
• Ensure contract renewals are quoted and renewed on time.
• Enter new and renewal contracts into Honeywell Systems.
• Ensure compliance with legal requirements and company policies throughout the contract management process. 

Qualifications:

• 2+ years’ experience in managing contract renewals in a corporate environment.
• Proficiency in contract management software and tools.
• Experience with data analysis and reporting related to contracts.

We value:

• 2+ years of higher education in business administration or related field
• Attention to detail, effective communicator and strong organizational skills.
• A knowledge of principles and best practices in (customer service)
• Experience with SAP, SFDC, Excel, etc.

We offer:

• Competitive Salary regularly increased based on your performance
• Enjoy 25 vacation days per year, plus extra days off for special events
• We provide meal vouchers
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers)
• Medical Insurance Plan paid by the company
• Christmas and Easter bonuses
• Recognition & referral bonus programs
• Comprehensive induction, ongoing training and development to set you up for success

Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

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