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Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
Coordinator Group Reservations Regional - On Call (Tropicana Atlantic City)
Atlantic City, NJ, United StatesPosted 1 months ago
onsite
Job Description
Responsible for entering room blocks, group reservations, bookings, cancellations and changes of room reservations for the Atlantic City region.
- Responsible for accurate data entry of reservations for room blocks, groups, including changes and cancellations
- Creates files for each group to include types of rooms, room lists and preferences, and verification of billing with Hotel Credit
- Responsible for processing advance deposits, refunds and forfeits (to be kept in group files)
- May prepare proposals and contracts and distributes group information to appropriate departments.
- Assists with billing corrections related to Group Masters and Group Reservations
- Processes control sheets and handles special events and entertainment room requests.
- Assists the rack area when necessary to ensure customer satisfaction
- Responsible for the ordering of supplies
- Contacts facilities for maintenance when necessary
- Completes special assignments as requested
Starting Rate $20.00 to $21.00 Per Hour
High school diploma or equivalent preferred. Prior relevant experience, including LMS system, preferred.
- Excellent communication and customer service skills
- Ability to operate a computer and perform basic math calculations
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.