HR Data Analyst IV

• Analyze, interpret and enter changes in an accurate and timely manner
• Own assigned processes for HR
• Provide SME expertise to HRBPs and Legal for process
• Manage quality of employee records. Perform auditing activities to ensure accuracy and compliance of data; update records as needed
• Support employee data changes in Workday as Super User Admin Role including but not limited to mass changes/uploads, re-organizations, etc.
• Collaborate and coordinate with team members to ensure all SLAs are met
• Proactively provide suggestions and implement process improvements
• Generate basic data reports as requested and assist in process documentation/updates. Ensure quality and accuracy.
• 10% Inquiry Management & Issue Resolution
• Manage and respond to employee and manager inquiries related to employee data administration using tools and resources available.
• Assists in researching issues relating to HR processes.
• Offers superior customer service and answers general process questions
• Route more complex issues to appropriate source and escalates urgent matters as needed.
• Develop and maintain a positive working relationship with both internal and external customers in order to resolve issues/concerns that arise.
• When necessary provide guidance to the HR requestor related to maintaining data integrity within HR systems.
• 15% Cross-Functional Projects
• Participates in various HR projects and initiatives while working collaboratively with other team members.
• Support projects as assigned and drive to completion using project management skills
• Represent the “customer voice” to ensure appropriate first line support to customers. Ensure global view and alignment with HR Ops vision is maintained.
• Delivery of projects/activities on time and within scope

Education and Experience Requirements:

• Bachelor degree is required
• Preferred to have at least 2-5 years of related experience in an HR or data processing environment
• Previous experience working within an HR function
• Prior experience working with HRIS systems; preferably Workday
• Project management experience a plus

Key Skills, Abilities, and Competencies:

• Possess understanding of HR processes and administration.
• Demonstrated ability to handle multiple tasks effectively, prioritize requests, and adapt well to change
• Requires strong attention to detail, management of deadlines, and accuracy of processing data while working in a fast-paced environment
• Must be able to handle confidential information and issues effectively and without breech of confidentiality
• Works well under very general supervision
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Office, especially Excel
• Ability to interact with all levels of employees (customers) while maintaining an enthusiastic, professional demeanor during interactions
• Ability to interact effectively in a team environment/strong team building skills

All your information will be kept confidential according to EEO guidelines.