Welcome Agent / Receptionist (long term) - W VERBIER
Job Description
JOB DESCRIPTION
Visit in live here : W VERBIER Home
Become a W Talent and Embody the W Art of Living!
As a ‘Talent’, you are the essence of W for our guests. You bring a playful, warm and welcoming touch that makes all the difference in our W hotels. You are unique, passionate, and your personality shines through in every interaction. .
AN EXCITING CHANCE TO JOIN THE W VERBIER TEAM
As a Welcome Talent, you will be at the heart of daily departmental operations, serving as the ambassador for the W spirit, concept, and brand standards. Your mission? Greet our guests with enthusiasm and professionalism from check-in to check-out, creating a WOW effect at every step and anticipating their needs with finesse.
Your innate passion for our brand will enable you to advise guests on hotel services, stay conditions, and any other inquiries, ensuring an unforgettable experience.
You will also handle communication with guests via phone and email, and relay essential information to various hotel departments. Verifying services, invoicing, processing payments, and monitoring deferred payments will also be part of your responsibilities.
PROFILE
Previous experience in front desk operations in a 5-star hotel.
Fluent in French and English; proficiency in a third language is a plus.
Highly motivated and passionate about the realms of taste, sound, body, scene, and stance.
Attention to detail and commitment to delivering exceptional customer experiences.
Position to be filled now for long term contract
Due to visa restrictions only applicants from Switzerland and European Union can be considered.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.