Donation Processing Associate

Donation Processing Associate  

 

Location: Cedar Rapids, Iowa
Pay: $12.00 per hour 
Job Type: Part-time
Schedule: 20-29 hours per week

About the Role 

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs. 

 

What You’ll Do 

• Provide exceptional donor service by greeting donors and offering assistance 

• Process and track donations accurately 

• Maintain a clean and well-organized donation area 

• Sort, load, and unload Salvation Army trucks per center policy 

• Power sort donations as they arrive (where applicable) 

• Support production processes as needed 

• Safeguard all donated materials and assigned equipment 

• Report any complaints, damage, or injuries occurring in the donation area 

• Guide donors on acceptable materials and provide information about pickup services for heavy items 

 

Training Provided 

• Paid training donation process, production standards, and store procedures 

• Ongoing coaching and support from store leadership 

• Opportunity to build retail and customer service skills 

 

Why Join Us 

• Mission-driven work that supports programs in your community 

• On-the-job training 

• Team-oriented environment 

• Employee Discount, Employee Assistance Program, and more!