Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a UEM Service Manager in Brazil.
This role is responsible for end-to-end management of Unified Endpoint Management services within a complex, global enterprise environment. You will ensure the stability, security, and continuous improvement of workplace and mobility services that support thousands of users across international operations. Working in an agile DevOps setup, you will act as the key accountable owner for service quality, performance, and cost efficiency. The position requires strong coordination across internal teams, vendors, and stakeholders, with a focus on North American operations. You will play a central role in defining KPIs, managing SLAs, and ensuring compliance with global IT standards. This is a highly collaborative and strategic service management role, combining operational excellence with continuous improvement and customer-centric delivery.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a UEM Service Manager in Brazil.
This role is responsible for end-to-end management of Unified Endpoint Management services within a complex, global enterprise environment. You will ensure the stability, security, and continuous improvement of workplace and mobility services that support thousands of users across international operations. Working in an agile DevOps setup, you will act as the key accountable owner for service quality, performance, and cost efficiency. The position requires strong coordination across internal teams, vendors, and stakeholders, with a focus on North American operations. You will play a central role in defining KPIs, managing SLAs, and ensuring compliance with global IT standards. This is a highly collaborative and strategic service management role, combining operational excellence with continuous improvement and customer-centric delivery.