ED - SOCIAL SERVICES COORDINATOR

Idaho Falls Community Hospital is looking for a Social Services Coordinator to join our team! 

JOB SUMMARY: Provides administrative support for the Behavioral Health Crisis patients; performing a variety of specialized and confidential clerical functions related to the processing of behavioral health encounters. Acts as a liaison between clinical staff, behavioral health crisis care programs, psychiatric care facilities, and public officials. In this role, the assistant ensures effective interdisciplinary collaboration for each behavioral health crisis encounter while adhering to all applicable policies, procedures, and legal requirements.

ABOUT IDAHO FALLS COMMUNITY HOSPITAL: 

At Idaho Falls Community Hospital, helping our community get better is our number one priority. We are committed to providing compassionate, emergency care 24 hours a day, 365 days a year. Idaho Falls Community Hospital is proud to have a state-of-the-art Emergency Department, a stroke and diagnostic cardiac center, and a trauma center. 

Our work environment is collaborative, purpose driven and people centric. Our culture is unique and it is what makes people excited to come to work each day. If you are looking for a career where you can make a difference, we have a place for you on our team. 

DUTIES AND RESPONSIBILITIES: 

1.    Demonstrate understanding of legal guidelines related to behavioral health crisis encounters and department policies and procedures.
2.    Review incoming documentation and determine appropriate classification to be entered into the electronic medical record whilst preserving patient confidentiality.
3.    Identify patients under involuntary detention and protective custody, submitting required documentation to the appropriate care professionals and legal parties, while strictly adhering to Idaho Statutes & Code.
4.    Generate accurate reports reviewing behavioral health encounters, verifying all related documentation is received, complete, and properly documented within the electronic medical record.
5.    Facilitate effective communication between involved parties, ensuring each patient’s continuity of care is maintained and applicable legal processes are followed. 
6.    Provide a variety of information about department operations, policies, and procedures to support clinical staff with behavioral health encounters.
7.    Perform additional duties as necessary to promote operational efficacy of the department.

BENEFITS:  

Taking care for our community starts with taking care of our own team. Idaho Falls Community Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include: 

• Medical, Dental and Vision Insurance 

• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off 

• Retirement Plans (401K with up to 6% match)  

• Earned Quarterly Bonus Program 

• Education Reimbursement Program 

• Discount for medically necessary procedures performed at Idaho Falls Community Hospital and Mountain View Hospital  

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

Education/Certification:   Licensed Social Worker (LSW) or Registered Nurse (RN)

Experience:  Previous experience in Mental or Behavioral Health is preferred but not required.