
Service Advisor - Sunset Kia of Sarasota
Job Description
Service Advisor – Join a Local, Family-Owned Dealership That Cares
Sunset Kia of Sarasota is looking for a professional and customer-focused Service Advisor to join our service team. We're proud to be part of the Sunset Automotive Group, a locally and family-owned group of dealerships that believes in taking care of our employees, our customers, and our Sarasota community.
If you're looking for more than just a job-and want a long-term career with a company that truly values its people-you'll feel right at home at Sunset.
Why Build Your Career with Sunset?
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Healthy work-life balance
Reasonable service department hours:
Monday–Friday 7:30 AM–5:30 PM
Alternating Saturdays 8:00 AM–4:00 PM
Closed Sundays -
Top earning potential
Earn a strong income without burnout or cut-throat competition. We believe success is better when it's shared. -
People matter here
We don't believe in "burn and churn." Our employees are respected, supported, and appreciated. Many choose to build long-term careers with us. -
Family & locally owned
We're not a corporate chain. Decisions are made locally, with a focus on integrity, teamwork, and community involvement. -
Positive, professional culture
Work with people who care about doing the right thing-for customers and for each other.
Service Advisor Responsibilities
As the first point of contact for our service customers, you'll play a key role in delivering an outstanding experience by:
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Actively listening to customers to understand their vehicle concerns
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Creating clear and accurate repair orders for technicians
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Communicating technician findings and recommended repairs to customers
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Educating customers on maintenance needs and helping them make informed decisions
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Providing regular updates throughout the repair process
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Maintaining professional, respectful interactions with customers, technicians, and vendors at all times
What We're Looking For
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Prior experience as an automotive Service Advisor (required)
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Strong customer service and communication skills
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Energetic, dependable, and career-minded attitude
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Solid automotive knowledge preferred
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Computer and tablet proficiency required
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Experience with X-Time Inspect and Reynolds & Reynolds Ignite is a plus
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Valid Driver's License required
Sunset Automotive Group Benefits
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Competitive compensation and earning potential
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Medical, Dental, and Vision Insurance
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401(k) Retirement Plan
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Life and Disability Insurance
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Paid Holidays
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Paid Time Off (available after 6 months)
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Company-paid factory training
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Employee discounts at all Sunset locations
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And more!
If you're looking for a workplace where you're treated like family, supported in your growth, and proud of the company you represent, Sunset Automotive Group may be the perfect fit.
Come see the Sunset difference-and enjoy your job and the people you work with every day.