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Caesars Entertainment

Status Board Operator- Circus Circus

Reno, NV, United StatesPosted 3 weeks ago
remote

Job Description

Under the direction of the Executive Housekeeper; Assistant Executive Housekeepers and Supervisors, responsible for various administrative tasks and clerical support to the housekeeping personnel.

  • Regular, punctual, and predictable attendance and ability to work flexible hours, including overtime, which may be required. 
  • Responsible for updating and tracking room status in the computer system and entering statistics on rack format log sheets. 
  • Advise the front desk and engineering departments of special heavy-duty cleaning of rooms, inform housekeeping personnel of special cleaning assignments. 
  • Ensure that the Executive Housekeeper, Assistant Executive Housekeepers, and Supervisors are advised of the group, VIP, and pre-registered arrivals, special requests from guests, out-of-order rooms, etc.
  • Receive incoming telephone calls from guests and relay messages to the appropriate personnel; maintain a daily log of all calls. 
  • Coordinate all maintenance requests between supervisors, locksmiths, and engineering departments. 
  • Track and record all loaned items generate a report of missing items for the Executive Housekeeper. 
  • Prepare daily volume reports listing occupied rooms, vacant/dirty rooms, due outs, number of suites, and swing shift duties completed. 
  • Recording all sick calls, late calls, and early outs. 
  • Perform related duties as assigned by supervisor.
  • Ability to maintain confidentiality of sensitive information. 
  • Understand and comply with all company and departmental rules and regulations, policies, and procedures. 
  • High school education or equivalent preferred. 
  • Bi-lingual preferred but not required. 
  • Previous housekeeping; telephone; and computer experience are recommended but not required.

ADDITIONAL REQUIREMENTS

  • Work is performed in areas that may be unusually warm, cold, or noisy. 
  • All work is done above street level. 
  • Constant awareness is required of surrounding areas to insure the safety of employees and guests. Must be able to work in a drug-free environment and pass a chemical dependency test as required. 
  • Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps). 
  • Constant sitting, communication skills including speaking and understanding English through personal contact, telephone, reading and writing English. 
  • Frequent grasping, reaching, bending, twisting, telephone use. 
  • Occasional carrying, kneeling, squatting, handling, sorting, filing, lifting 5 lbs to 20 lbs. 
  • Seldom requires overhead lifting of no more than 20 lbs.

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Status Board Operator- Circus Circus at Caesars Entertainment | Renata