Network Operations Manager G128 Information Technology

The Network Operations Manager maintains the city’s network and related systems. The Network Operations Manager is responsible for the day-to-day operations of the Network Operations Division. This includes ensuring key performance indicators are being achieved, such as work order completion, efficient completion time, and customer satisfaction.  The Network Operations Manager is expected to design leadership goals for his department and to provide I.T. leadership with strategic initiatives to achieve each year. Carries out managerial and supervisory responsibility, including hiring and training; plans, assigns, and directs work to employees; appraises performance; rewards and disciplines...