Clearing Operations Analyst - Chicago, IL

ADM Investor Services, Inc.

Position Summary:
The primary role of the Operations Analyst II is to process option expirations, early exercises/assignments and contraries as
well as processing end of day checkouts. Secondary responsibilities include processing various customer requests.  These
requests may include (but not limited to) allocating trades that have been executed in suspense accounts;
granting/maintaining customer portal access; broker trade/position requests.  Collaboration to discover efficiencies in strongly
encouraged.  The Operations Analyst II will report to the Customer Service Team Lead.

Job Responsibilities:

• Insuring all trades in suspense accounts are allocated/accepted prior to the end of the day.
• Accept or reject all trades allocated to ADMIS prior to the end of the day.
• Processing Option Expirations
• Addressing Broker/customer requests including:
  • Account corrections
  • Offsets
  • Commission adjustments
  • Customer portal access
  • Trade entry system limit adjustments

Job Requirements:

• Bachelor’s degree (or equivalent experience)
• 2 years of futures clearing experience
• Knowledge of US exchange clearing systems
• Strong attention to details
• Ability to independently solve problems
• Knowing when to escalate to the next level
• Strong communication (spoken and written) skills for coordination, reporting and analysis
• Listening skills
• Customer focused
• Comfortable in working in team environment

Preferred Qualifications (optional):

Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check. 

REF:110386BR