Sr Mgr GTC: Risk & Issue Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Legal & Compliance

Job Sub Function:

Enterprise Compliance

Job Category:

Professional

All Job Posting Locations:

São Paulo, Brazil, Zug, Switzerland

Job Description:

Johnson & Johnson is currently recruiting for a Global Trade Controls (GTC) Senior Manager Risk & Issue Management to join our Global Trade Controls team located in New Brunswick, NJ.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
North America- Requisition #R- R-080118
EMEA/ LATAM– Requisition#

Position Summary:

Reporting to and supporting the GTC Risk & Advisory Director, the Senior Manager is a core member of the GTC Risk & Advisory team and is expected to contribute broadly across risk and advisory priorities as business needs evolve. With a primary focus on risk and issue management, this role leads the design and execution of the global trade risk assessment program, maintains a forward-looking view of the GTC risk profile, and drives consistent issue identification, escalation, and remediation in alignment with global standards and enterprise risk expectations.

The Senior Manager will serve as a key cross-functional partner to Global Transportation & Trade Operations, Health Care Compliance, Global Legal Organization, and regional trade compliance teams. This position plays a critical role in strengthening controls, improving risk visibility, and enabling timely resolution of trade compliance issues across a complex regulatory and international trade landscape.

Key Responsibilities

The Senior Manager will, among other responsibilities:

Risk Assessment Program Leadership

• Lead the design, execution, and continuous improvement of the global GTC risk assessment program, including scope definition, methodology, and risk cycles.
• Partner with Global Process Leaders and regional teams to identify and evaluate emerging risks, control gaps, and process weaknesses across the end-to-end trade compliance lifecycle.
• Oversee the maintenance of risk inventories, risk-and-control matrices, and documentation aligned to global SOPs, standards, and enterprise control frameworks.
• Develop and enhance risk indicators, dashboards, and reporting to provide timely visibility to leadership on key risk themes, trends, and remediation progress.

Issue Management, Escalation & Remediation

• Own the GTC issue management lifecycle, including intake, triage, root cause analysis, severity rating, documentation, and escalation pathways.
• Maintain the global issue log and ensure consistent tracking of corrective actions, milestones, owners, and evidence of closure.
• Drive remediation planning with cross-functional stakeholders, monitor execution against action plans, and ensure issues are resolved within agreed timelines and risk appetite.
• Support drafting and coordination of responses to government inquiries, audits, and disclosures by providing risk/issue context, evidence packages, and remediation status in partnership with Legal and regional teams.

Enterprise Risk Management & Governance

• Lead preparation and quality review of GTC inputs to the Enterprise Risk Management process, ensuring accuracy, consistency, and timely submissions.
• Prepare executive-ready materials for compliance councils, risk committees, and leadership presentations, including concise risk narratives and decision-focused recommendations.
• Facilitate governance routines (e.g., monthly risk/issue reviews) to align stakeholders, drive accountability, and sustain a strong culture of controls and resiliency.

Qualifications

Education:

• A Bachelor’s Degree is required.
• A Master’s or other advanced degree is preferred.
• Relevant customs or trade compliance certification (e.g., Licensed Customs Broker) is preferred, but not required.

Required Experience & Skills:

• A minimum of 8–10 years of relevant business experience, preferably in Global Trade Compliance, Risk Management, Supply Chain Compliance, Internal Controls, or related fields.
• Demonstrated ability to leverage import and export regulatory knowledge to identify, assess, and prioritize risk in complex business environments.
• Strong issue management skills and evidence-based closure of remediation actions.
• Proven ability to communicate risk and issue narratives effectively across multiple regions and senior stakeholders.
• Track record of delivering complex programs through influence rather than authority; strong facilitation and stakeholder management skills.
• Experience developing risk reporting, metrics, and dashboards; comfort with data analytics and visualization concepts.

Preferred:

• Experience with global risk tracking/monitoring systems, issue management platforms, or analytics tools.
• Prior experience implementing global trade compliance programs in Life Sciences/Health Care or other highly regulated industries.

Other Requirements

• Up to 10% domestic and international travel may be required.
• The position requires 3 days per week onsite in accordance with J&J's on-site collaboration model.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

 

 

Required Skills:

 

 

Preferred Skills: