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Job Description
Position Summary
This position is responsible for providing excellent customer service, assisting customers with their purchases, maintaining store appearance, and contributing to the store's overall sales performance.
Major Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service.
- Address customer inquiries and resolve complaints promptly and courteously.
- Build productive trust relationships with customers.
- Drive sales by promoting and upselling products to meet sales targets.
- Assist with visual merchandising to enhance the store's appearance and attract customers.
- Conduct regular stock checks and participate in inventory counts.
- Work collaboratively with other team members to achieve store goals.
Education
High school diploma or equivalent.
Experience Requirements
- 1-2 years of relevant experience in fashion, lifestyles, luxury industry or in similar.
- Passion in retail industry with good selling skills.
- Fluent in English. Additional languages spoken are a plus.
- Must be a good team player, pleasant, service-oriented with good communication skills.
Mobility/Travel
Able to work at assigned store.
Computer Skills
Basic skill in Microsoft Office (Word, Excel, PowerPoint)
Language
Able to communicate in English and Thai. Additional languages spoken are a plus.
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.