Job Description
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
The Legal Receptionist role at Job Duck offers the opportunity to be the welcoming and professional first point of contact for clients navigating sensitive family law matters.
In this position, you will manage high-volume communications across phone, email, and digital platforms while ensuring that every client feels heard, respected, and supported. You will contribute to the smooth operation of the office by maintaining organized records, following established protocols, and handling confidential information with care.
Candidates who thrive in this role are empathetic, detail-oriented, and proactive, with the ability to balance professionalism and compassion in every interaction.
Monthly compensation: 1015 USD to 1100 USD
Responsibilities include, but are not limited to:
- Monitor and manage overflow call system
- Assist with general office organization and electronic filing systems
- Organize and maintain electronic client records in the CRM system
- Process and respond to incoming emails according to firm guidelines
- Gather basic caller information and document accurately
- Handle confidential information in compliance with legal requirements
- Answer and direct incoming calls with professionalism
- Make referrals for callers seeking assistance outside the practice area
Requirements:
•Time Zone: Pacific Standard Time (PST)
•Office Hours: 8:30 am to 5:00 pm PST
•2-3 years of experience working as a receptionist/ front desk position
•Legal background is highly appreciated
•Software: CRM system, Microsoft Office Suite
•Positive attitude
•Effective communication skills
•Proactivity
•Team player mindset
•Problem-solving ability
•Emotional intelligence
•Detail-oriented approach
•Strong organizational skills
•Ability to manage confidential information
Work Shift:
8:30 AM - 5:30 PM [PST][PDT] (United States of America)Languages:
EnglishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.