Job Description
The Person In Charge (P.I.C.) is responsible for overall store operations in the absence of the Store Director or other primary leadership. This role ensures a safe, efficient, and customer-focused environment while overseeing team performance, compliance, and store execution standards.
Key Responsibilities- Store Leadership
- Act as the acting manager on duty, ensuring smooth store operations
- Provide direction and support to all departments
- Make real-time decisions to address operational needs and customer concerns
- Customer Service Excellence
- Ensure a high level of customer service throughout the store
- Resolve customer issues quickly and professionally
- Promote a friendly, clean, and welcoming shopping environment
- Operations & Execution
- Monitor store conditions including cleanliness, stocking, and merchandising
- Ensure compliance with company policies, procedures, and safety standards
- Oversee opening and closing procedures, including cash handling and security
- Team Support & Supervision
- Delegate tasks and manage workflow across departments
- Provide coaching and immediate feedback to associates
- Ensure proper staffing levels and break/lunch compliance
- Safety & Compliance
- Enforce food safety, sanitation, and workplace safety standards
- Respond to emergencies, incidents, or alarms as required
- Ensure adherence to all regulatory and company guidelines
- Previous retail or grocery experience preferred
- Leadership or supervisory experience strongly preferred
- Strong problem-solving and decision-making skills
- Excellent communication and interpersonal abilities
- Ability to work flexible hours, including nights, weekends, and holidays
- Dependable and accountable
- Strong sense of urgency
- Customer-focused mindset
- Ability to lead under pressure
- Team-oriented with a positive attitude
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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