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Job Description
The Service Support Coordinator II is responsible for providing comprehensive administrative and operational support to ensure the efficient and timely delivery of post-execution service activities. This role focuses on supporting Vertiv Internal Field Engineers and third-party service partners by managing service documentation, including service reports and invoices, and ensuring the accurate and timely completion of service jobs. Service Support Coordinator II plays a critical role in overseeing the end-to-end management of the Service Request (SR) life cycle.